We recently experienced a targeted Denial of Service outage on our primary Hong Kong data center starting at approximately 07:30 GMT. The outage was intermittent and now has been identified and resolved.

If you experienced any negative account issues during this event please proceed here for further instructions to submit an official account review with your trading logs and a full summary of how you were affected.

Feel free to contact us at: support@thinkforex.com with any questions or if you require an additional assistance.

Thank you,

In response to client request, new leverage options are available for MT4 Standard account holders.  MT4 Pro accounts will remain capped at 100:1 leverage.

Account Balance 0- 10K Units 
Leverage Options are 400:1,  200:1, 100:1, 50:1, 75:1, 1:1

Account Balance 10K- 100K Units 
Leverage Options are 200:1, 100:1, 50:1, 75:1, 1:1

Account Balance 100K+
Leverage Options are 100:1, 50:1, 75:1, 1:1

Dear Valued Customer,

ThinkForex' stop loss and take profit policy has changed as of today, for all clients.

All stop loss, take profit and pending orders can now be placed within 1 pip of the current market price.

Please restart your platform if you cannot see these levels.

Thank you,

ThinkForex Management

VPS maintenance is now complete. Please login to your VPS to restart your platform.

TFXVPS Users

Additional software updates are ongoing that may impact some users.  Your VPS will still be accessible. Please disregard any software related messages received. The update process will be complete shortly.

We thank you in advance for your understanding.  Your assistance with this matter is greatly appreciated. 

VPS Support Process

Please submit all VPS support requests in the form of a VPS Support Ticket.   If you have any questions or require any assistance please review available VPS knowledgabase articles or click here to submit a VPS Support Ticket. 

 Thank You,

ThinkForex management